Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Are your products sustainably sourced?
Yes, ORTLIEB is committed to ethical fashion. We use organic materials and partner with fair-trade certified manufacturers.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my ORTLIEB garments?
Each item includes specific care instructions on the inner label. We generally recommend cold washes and air drying to maintain fabric integrity.
When will out-of-stock items be replenished?
You can sign up for 'Back in Stock' notifications on the product page to be alerted immediately when an item returns to inventory.